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soniceffect

Customer
We have some users on our forum with extremely large usernames and seem unable to tag these users either using @ or with the mention tags.

Example username

riot chaos demon anarchy mayhem (Yes thats all one name LOL)
 
Update: I have looked into this and the only way this issue could occur is if someone has changed their username using a method that does not respect vBulletin's Maximum Username Length setting (found in User Registration Options) - or you have limited username length since that member registered.

Please either increase the Maximum Username Length setting, or request that member change their name.

If you are using a 3rd party modification for changing user names, please request to the mod author that they respect the aforementioned settings - for instance, Username Change respects it as it uses vBulletin's own API for changing user names :)
 
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