Bug Cannot import XML

[jl255]

I've imported the files. But when i try to install the XML, i get the following error:

"The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression."

Then i go to admincp, Cookies and HTTP Header Options, and set GZIP HTML Output to No. THen i get an internal server error 500.

Pls help immediately!!

 

[Fillip H.]

That is a server issue, it's sadly nothing we're able to assist with.

Please check your server's error logs for any clues as to what might be wrong. It's very likely you have another script causing a PHP error somewhere.

 

[jl255]

i am upgrading from a previous version of vbshop, don't think there shd be any server conflicts?

 

[Fillip H.]

Dozens of users have upgraded successfully, so there's no inherent server conflicts no.

 

[jl255]

am seeing the following errors... any advice?

PHP Fatal error: Cannot redeclare fetch_microtime_difference() (previously declared in /home/jl255sgc/public_html/forums/includes/functions_misc.php:15) in /home/xxxxxx/public_html/forums/includes/functions_misc.php on line 21
[01-Aug-2011 21:49:51] XML-RPC: xmlrpc_server::execute: function save_raw_post_func registered as method handler does not return an xmlrpcresp object
[02-Aug-2011 00:36:04] PHP Warning: Cannot load module 'XCache' because conflicting module 'eAccelerator' is already loaded in Unknown on line 0
[02-Aug-2011 00:45:54] PHP Warning: Cannot load module 'XCache' because conflicting module 'eAccelerator' is already loaded in Unknown on line 0

 

[Fillip H.]

1. One of your modifications is doing

require(DIR . '/includes/functions_misc.php');

or

include(DIR . '/includes/functions_misc.php');

without actually checking if the file has been included previously.
They should use require_once() or include_once() instead.

2. I have no experience with XML-RPC so I cannot advice on this error.

3. Your server is misconfigured to try to load two opcode cachers at the same time.

 

[jl255]

i have a huge board with 140,000 members and 4.1M posts.... cld it be a reason?

 

[Fillip H.]

Have you addresed the issues in my previous post?

 

[jl255]

i don't see the php errors anymore

 

[Fillip H.]

Are there any other errors in the logs that match the time you tried to import the XML?

 

[jl255]

no, not that i can see.

 

[Fillip H.]

In that case, please contact your host and ask them for advice in how to find another error log that can display this information, as the source of the error is logged somewhere. I'm unable to assist further until the log is found

 

[jl255]

i'm seeing errors like this:
[error] mod_fcgid: process /usr/local/cpanel/cgi-sys/php5(12456) exit(lifetime expired), get unexpected signal 11
[warn] [client 222.164.161.77] mod_fcgid: HTTP request length 131743 (so far) exceeds MaxRequestLen (131072), referer: http://xxxx.com/admincp/plugin.php?do=productadd

think its related?

 

[Fillip H.]

Yeah it is.

Go into your WHM -> Apache Configuration -> Include Editor -> Pre VirtualHost Include -> All Versions

Enter the following in the text field:

MaxRequestLen 15728640

FcgidIOTimeout 2000

Update the file, restart Apache.

That should sort it

 

[jl255]

My server guys did something, not sure what but now its running. After several pages of the following:

Finalising install....
processing 12023
processing 12024

Then it went to a white page with the following msg:

Fatal error: Class 'VBSHOP_CACHE' not found in /home/xxxxx/public_html/forums/dbtech/vbshop/actions/admin/repaircache.php on line 24

Pls help!

 

[Fillip H.]

Try manually clicking Repair Cache in the sidebar.

 

[jl255]

where is 'repair cache'?

and do it do it now? and then?

 

[jl255]

are you to referring to the 'rebuild post cache' under maintenance?

and are those processing numbers representing each post? I have 4.1M posts, does it mean it will need to process all 4.1M??

 

[Fillip H.]

No, under DBTech - vBShop in the AdminCP left side menu.

Remember to add yourself to Super Administrator in the config.php if you don't see it.

 

[jl255]

I had disabled the previous version during upgrade. When i enabled vbshop now, i get the following fatal errors:

Warning: require_once([path]) [function.require-once]: failed to open stream: Success in [path]/dbtech/vbshop/includes/class_core.php on line 427

Fatal error: require_once() [function.require]: Failed opening required '/home/xxxx/public_html/forums' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/xxxx/public_html/forums/dbtech/vbshop/includes/class_core.php on line 427.

do note that my last xml import ended with a fatal error. so i'm not sure it installed properly....