What you want to do is turn on auto idle and see how that affects load.
If the load is still too high turn off guest viewing of shoutbox
With auto idle off all of your 180 or so users AND your guests are all using resources. By turning on auto idle only people actually using the shoutbox will be utilising resources, and by disabling it for guests it stops guests using your resources as well.
If you do these two things you should also be able to raise your idle timeout so that people can use the shoutbox more fluidly since only the people participating will be using up resources.
where's this auto-idle option located? I am only seeing these three options:
- Idle Timeout = 180
- Shoutbox Refresh Speed = 7
- Shoutbox Refresh Speed - Idle = 5
Would you happen to be running vbseo? If so I would tell vbseo to ignore the shoutbox scripts.
Yes I am using vbSEO as well, how to I ignore the shoutbox script? is there any setting available for this in VBSEO? (though I notice that vbSEO don't re-write shoutbox URLS)