Trekkan

Customer
So I purchased a new theme for my website to see how it'd work and we'll... a few things hate it.

Mostly notably InfoPanels and the shoutbox. It seems most anything that is javascript for some reason. Any suggestions on what I could check? Everything pretty much just says "Loading..." when using that theme.

I know this isn't your guys problem, I'm just hoping for some guidance on what I could check.
 
Ok, update, vbshout works, infopanels does not.

I think part of the problem is, this new theme pretty much deletes everything in the header template. So if there's anything that requires a hook or something in there for infopanels, it's not going to load.
 
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You can always find out what hooks InfoPanel uses, and manually edit that hook into the header template.
 
You can always find out what hooks InfoPanel uses, and manually edit that hook into the header template.

Yeah, if necessary I'll do that. I just have no idea if that's the situation or not and I don't want to hunt Snipe. =) If I can find out that's a problem or not, then I'll take a shot at it. =)
 
Yeah, if necessary I'll do that. I just have no idea if that's the situation or not and I don't want to hunt Snipe. =) If I can find out that's a problem or not, then I'll take a shot at it. =)

Most likely based on the info you gave about the header having almost everything deleted, it safe to say the hook also went, and without the hook InfoPanel will never load on the page... If I had InfoPanels I would find the hook and tell you, but I don't so best thing to try is make a child style of the same theme, and revert the header and headerinclude template. Then select that skin and see if the InfoPanels appears if it does then it has to be the hook. Which are

"header" has 1 hook which is
{vb:raw template_hook.header_userinfo}

and "headerinclude" has 4 hooks which are
{vb:raw template_hook.headinclude_javascript}
{vb:raw template_hook.custom_css_links} (2 times)
{vb:raw template_hook.headinclude_css}

Has to be one of them that InfoPanel uses.

Hopefully this could give you a good point to start at.
 
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Well neither of them seem to be related to InfoPanels, but it's common that once a fatal JS error occurs in one part of the script execution, everything else shuts down even if it's entirely unrelated.

You should start by finding out what the MegaMenu thing is, and then contact their devs and see what they have to say for themselves :p
And then do the same with the VietVB mod :)
 
Sounds good, I'm working on it and I figured the InfoPanels issue. Was a carry over from some custom editing I did to prevent InfoPanels from showing some things I didn't want it to. When the new style was imported, it took your original code instead of my edits, which broke that part of things. I still have some issues, but it's get'n there. Thanks!
 

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