Question Need help with slider

[bosss]

For few days ago just purchased Vbslider Pro and can not get to show that on my test site (Forumhome page)...have tried all ...no lucky ..need some help?

Made some custom content...put some images ...no results!

regards

bosss

 

[Fillip H.]

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[bosss]

Thanks for reply ..i found solution for my problem ... (read here some threads) and now slider works fine.

Have just one more question ... how get bold text in slider (thread content or custom content - text)?

regards

bosss

 

[Fillip H.]

Try BBCode or HTML

 

[bosss]

Try BBCode or HTML

Thanks for reply, html or bbcode works on custom content but not for threads content. My question was about threads content.

regards

bosss

 

[Fillip H.]

Support cannot be added for any content type other than Custom, because doing so would break the page. Sorry

 

[bosss]

Thanks for reply. Now is that clear for me.

What is recommnended size for images? I use skin with fixed size - 1150px.


regards

bosss

 

[Fillip H.]

You can have any image size you want, but for the best experience I'd recommend using the default values that come with the mod.

 

[bosss]

Where to found default values (for images) with mod?

regards

bosss

 

[Fillip H.]

The default image is /dbtech/vbslider/images/DBTech_vBSlider.png and is 727x250

 

[bosss]

Thanks for reply and help!

regards

bosss