Question Add Custom Content

[daveyhasselhoff]

i had no problems adding custom pics/links etc with V2 but this version seems to be complicated. How do I set up a standard slider with custom pics/links?

Eg - I press "edit custom content" on a current slider I have. Do I have to have a template as I just want the slider as it is? The content settings I understand on the next bit except for the "Content Target" etc.

Thanks

 

[Fillip H.]

You don't have to have a template, you can leave it at None.

Content Target is the link to the content, such as a thread or whatever

 

[daveyhasselhoff]

You don't have to have a template, you can leave it at None.

Content Target is the link to the content, such as a thread or whatever

Ok - I've tried all that and do I leave "Content target" as "_Self"? When I press "Add New Content" after completing the fields it just make the admin control panel screen go white and not reloading and the content not showing. Any ideas?

 

[Fillip H.]

Please try deleting the /dbtech/vbslider and /dbtech/vbslider_pro folders then re-uploading the files - you may have old files in place.

 

[daveyhasselhoff]

Please try deleting the /dbtech/vbslider and /dbtech/vbslider_pro folders then re-uploading the files - you may have old files in place.

Done but same issue

 

[Fillip H.]

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[daveyhasselhoff]

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

yer sorry I will sort this out soon