Bug error

[yahoooh]

after i installing and upload all files i get this error above the page in threads:
Parse error: syntax error, unexpected T_ENCAPSED_AND_WHITESPACE, expecting ')' in /home/xxxxx/public_html/includes/class_bbcode.php(482) : eval()'d code on line 15

i disabled it untill you fixed it
plz help me

 

[Fillip H.]

Please paste the contents of your Render [MENTION] BBCode plugin.

 

[yahoooh]

where is Render BBCode plugin. ? for which product

this is
for Render [MENTION] BBCode

if (!class_exists('vB_Template'))
{
	// Ensure we have the template class
	require(DIR . '/dbtech/usertag/class_template.php');
}

static $mention;
global $vbulletin;

if (empty($mention))
{    //only figure this out once
	$mention = vB_Template::create('dbtech_usertag_mention')->render();
	
	// This is because of vB's template system
	$mention = str_replace('

 

[Fillip H.]

Try using this instead:

if (!class_exists('vB_Template'))
{
	// Ensure we have the template class
	require(DIR . '/dbtech/usertag/class_template.php');
}

static $mention;
global $vbulletin;

if (empty($mention))
{    //only figure this out once
	$mention = vB_Template::create('dbtech_usertag_mention')->render();
	
	// This is because of vB's template system
	$mention = str_replace('£1', '$1', $mention);
	$mention = str_replace('£2', '$2', $mention);
}

$text = preg_replace('/\[\/?mention=?\]/i', '', preg_replace('/\[mention=(\d+)\](.*)\[\/mention\]/iU', $mention, $text));

//$text = $this->parse_bbcode(preg_replace('/\[\/?mention=?\]/i', '', preg_replace('/\[mention=(\d+)\](.*)\[\/mention\]/iU', $mention, $text)), $do_smilies, $do_imgcode, $do_html);

 

[yahoooh]

after your last code
i get this error , appear above the page :
Parse error: syntax error, unexpected T_ENCAPSED_AND_WHITESPACE in /home/xxxx/public_html/includes/class_core.php(4070) : eval()'d code on line 21

 

[Fillip H.]

You appear to have a corrupt installation. Are you using any custom mods for Product Management?

If you are, please disable that and then re-import the XML file.

If not, please try deleting all downloaded files, re-downloading them, then re-importing the XML file.

 

[yahoooh]

ido not use any custom roduct for products management
i will download the file again and try ,

i test the 1.2.2
give the errors

but i just test 1.2.1 , it will not give this issues

any help for this i want to use the last version ofcourse

also 1.2.1 if i use @ for user with tow words it will mention the first word and for someone else than that should be

foe example:
john smith
if i use @ before the username: john smith
it will mention username :john
but not :joh smith

the last issue with 2 words for username contain space occur only for arabic user name
my site using unicode : utf-8
and also db

any fix for this

 

[Fillip H.]

Sorry there's no fix for that atm, it's impossible. We will re-institute the ; requirement in a future version.

 

[yahoooh]

hello
it is possible
it works like engilish usernames but the issue make the product use the first one word if user name is arabic
my site work perfect in utf-8 and i want to know which file for check the username
some time file should be save as utf-8 to work perfectly but i do not think so for this issue it is sosimple if u give me the file and codes for check i will try to know

plz i pay for this product it is not free product so i wait support , not to wait weeks or months untill next version

 

[Fillip H.]

Since vBulletin itself does not advertise itself as UTF-8 compatible, we've been unable to test for such compatibility ourselves.

 

[yahoooh]

that is not true
alot of site run in utf-8
even vbseo support this , vbetranslator , vba dyna ,vbgallery and others

your product it is not work in version 1.2.2 and force me to use 1.2.1 to check what happen and you just sale buggy product and then tell me that you willnot support ?

if you dale with your customer like this then i will make good review about what i get now on all vbulletin sites and i can make paid site for what we get from you , and it is un acceptable to dale like this , alot of sites support thier products

i wait your reply plzdo not lost your customer and buziness by this way

i see that you supprt this :
http://www.dragonbyte-tech.com/threads/955-How-to-change-for-a-space


plz this is related to user name in different characters other than english
do not tell me that vbulletin do not advertise itself as english forums only !

and if you just check config.php u will see that vbulletin also support utf-8

@محمد احمد

i just test your product now with this username i make it : محمد احمد
on your site and it will not work

cold u check by yourself , this product have 2 issues :
1. the new version not working at all for 4.0.8
2.the version 1.2.1 do not support arabic names and also as appear on your site it will not support !

thanks god , vbulletin did not advertise itself as english forums only !

i hope that you understand my openion and my right to get perfect support and at least working product not like what we get here

 

[Cosmic]

that is not true
alot of site run in utf-8
even vbseo support this , vbetranslator , vba dyna ,vbgallery and others

your product it is not work in version 1.2.2 and force me to use 1.2.1 to check what happen and you just sale buggy product and then tell me that you willnot support ?

if you dale with your customer like this then i will make good review about what i get now on all vbulletin sites and i can make paid site for what we get from you , and it is un acceptable to dale like this , alot of sites support thier products

i wait your reply plzdo not lost your customer and buziness by this way

i see that you supprt this :
http://www.dragonbyte-tech.com/threads/955-How-to-change-for-a-space


plz this is related to user name in different characters other than english
do not tell me that vbulletin do not advertise itself as english forums only !

and if you just check config.php u will see that vbulletin also support utf-8

Fillip H. has not said at any point that he will not offer you support on this.

Sorry there's no fix for that atm, it's impossible. We will re-institute the ; requirement in a future version.

Unfortunately the way the modification is currently coded in certain situations the tagging works imperfectly (For instance when typing in an email addess Blah@Blah.com it believes Blah.com is a user).

It appears that under certain conditions it works imperfectly with the UTF-8 charset - This is the first report we have received on this, and we are unable to test on every possible language set up for obvious reasons.

We do offer a provision for this kind of thing in our terms and conditions.

Refunds:
Refunds can be offered in 2 circumstances:

1) The Lite version works on a version of vBulletin, but the Pro version does not and we will not be able to rectify it.
2) You have paid for the product, but not yet downloaded it.

Because of the nature of digital software we are unable to offer refunds under any other circumstances.

More here: http://www.dragonbyte-tech.com/content/171-Terms-Conditions

This allows users to try out the Lite version of the mods to ensure it will work, If this is the case but the pro version does not, then you are eligible for a refund.

This isn't the case in this situation, however in light of the fact you are not a native english speaker (and as such may have had more difficulty interpreting the terms and conditions) I am happy to offer you a refund on your purchase as your issue is unlikely to be fixed for a number of weeks.

Let me know if you would prefer to receive a refund instead of wait for the update resolving the issue.

Alternatively I can offer you a discount coupon for any further purchases as a gesture of good will which would allow you to continue using the User Tagging modification; Let me know which solution would suit you best.

Please accept my apologies for any inconvenience and thank you for your patience in this matter,

Cosmic

 

[yahoooh]

my friend
i do not ask for the money , i ask for the right to get support
i like what you offer but it is small issue not big one , if the supporter tell me which file reponsible then i will try by my way and also

as i told u

the main issue for this is:
version 1.2.2 give eval error on vb 4.0.8 and you can check and see

then i try 1.2.1 and it works that mean version 1.2.2 has an issue

then i report the other issue wich is arabic names not worked
and it is not related to charset because utf-8 is the best when dealing with arabic but the product itself not dale with names other than english
and i test one user name here and your site is not utf-8

the second issues because of your product did not dale correctly with names in language nt using latin fonts


so :
the first issue , was bug in 1.2.2 for eval errors in vb 4.0.8 and i did not get fix

the second issue was real issue with the whole product not only 1.2.1 which i test

think about it , do you think this is good situation when u daling with someone as new customer , i am vbulletin expert and i manage vbulletin sites since 10 years , i have purchasing many product related to vbulletin and i hve account on all vulletin mod or products sites also styles site

this is 1st time i face something like this

and the supporter made the thread as not bug and he forget that the main issue was report for not working on vb 4.0.8

i just ask for fixing and as i see it will be eazy if you try and i make account for the another issue to test in your site to check by yourself and as i said it is not related to utf-8 at all !, it is related to your product have big issues with names not in english when it is consist of 2 words

 

[Cosmic]

my friend
i do not ask for the money , i ask for the right to get support
i like what you offer but it is small issue not big one , if the supporter tell me which file reponsible then i will try by my way and also

as i told u

the main issue for this is:
version 1.2.2 give eval error on vb 4.0.8 and you can check and see

then i try 1.2.1 and it works that mean version 1.2.2 has an issue

then i report the other issue wich is arabic names not worked
and it is not related to charset because utf-8 is the best when dealing with arabic but the product itself not dale with names other than english
and i test one user name here and your site is not utf-8

the second issues because of your product did not dale correctly with names in language nt using latin fonts


so :
the first issue , was bug in 1.2.2 for eval errors in vb 4.0.8 and i did not get fix

the second issue was real issue with the whole product not only 1.2.1 which i test

think about it , do you think this is good situation when u daling with someone as new customer , i am vbulletin expert and i manage vbulletin sites since 10 years , i have purchasing many product related to vbulletin and i hve account on all vulletin mod or products sites also styles site

this is 1st time i face something like this

and the supporter made the thread as not bug and he forget that the main issue was report for not working on vb 4.0.8

i just ask for fixing and as i see it will be eazy if you try and i make account for the another issue to test in your site to check by yourself and as i said it is not related to utf-8 at all !, it is related to your product have big issues with names not in english when it is consist of 2 words

As stated in my above post, we are aware that under certain circumstances the tagging will not function correctly (such as email addresses and according to yourself non-english usernames with spaces).

This is something that will be rectified in the next release as it requires substantial code changes which is why i have offered you a refund.

Regarding your 4.0.8 issue, I will have Fillip H. look into this.

For future reference all issues should have their own thread, otherwise our system is unable to properly track and resolve isues (e.g in this thread the issue you originally reported was not a bug, so in order to properly record it in the system the thread had to be marked as this).

Cosmic

 

[Cosmic]

Update:

Fillip H. has informed me that the difference between 1.2.2 and 1.2.1 is that the code is now using normal eval rather than files.

This has worked for the dozens of other customers, and he is unable to replicate it on our set up. He believes that the issue has likely been caused when the database has been manually converted to UTF-8 from the standard ISO which vbulletin writes in, as no one else has ever reported this issue.

Unfortunately this also requires some rather serious restructuring and is not something that can be fixed instantly

Again, I am happy to offer you a refund as we will be unable to resolve the issues you are having in a timely manner.

Cosmic

 

[yahoooh]

could u plz understand the issue for usernames is not related to charset it is related to non english names when contain 2 words or 3 and there are space between them , the product will only make link to first word and for another user then not for correct user , but in english it works perfect

for example in arabiic:
i have 2 user
one: محمد
second :محمد احمد
when i use @محمد احمد
it will link to the first not for the second
and this issue related to space after 1st word in arabic name on names contain 2 or 3 words
but for name with one word , it work perfectly

i hope that you understand what is the issue exactly and i make one accout here to test it by yourself , if it is worked here , it will work every where ,

i hope that you understand the situation here and i will wait for time to fix it plz , i love to use this product and i do not want to lost it


your support will encourge me to purchase vb optimize for one year or for ever support but if i get this from the begining it is so difficult to dale

about th coupon i do not need it and thanks for your offer

Update:

Fillip H. has informed me that the difference between 1.2.2 and 1.2.1 is that the code is now using normal eval rather than files.

This has worked for the dozens of other customers, and he is unable to replicate it on our set up. He believes that the issue has likely been caused when the database has been manually converted to UTF-8 from the standard ISO which vbulletin writes in, as no one else has ever reported this issue.

Unfortunately this also requires some rather serious restructuring and is not something that can be fixed instantly

Again, I am happy to offer you a refund as we will be unable to resolve the issues you are having in a timely manner.

Cosmic

if this reply for the first issue i think he is wrong
my site from the begining depend on utf-8
but may be the issue related to utf-8 when other products not working , i have many

i think there are conflict with other products and after time i will upgrade and see what happen but i hope that u test it also in vbulletin 4.0.8 to confirm it worked

 

[Fillip H.]

Just as an added note:

If you are using the "Quick Reply" feature, then Arabic names will not work with User Tagging, ever. This is a limitation of AJAX technology and I have absolutely no control over it or way to fix it.

English usernames with spaces tagging the incorrect user will be fixed in the next version, when we plan to re-introduce the ; character as an optional delimiter to denote the end of an username.

 

[yahoooh]

Just as an added note:

If you are using the "Quick Reply" feature, then Arabic names will not work with User Tagging, ever. This is a limitation of AJAX technology and I have absolutely no control over it or way to fix it.

English usernames with spaces tagging the incorrect user will be fixed in the next version, when we plan to re-introduce the ; character as an optional delimiter to denote the end of an username.

engish usernames worked good , i test the product 1.2.1
but arabic names will link the first word so tagging incoorect user

 

[Fillip H.]

If you're saying that Arabic names do work for you, only the first word, then it too will be fixed in the next version.

Please have patience until then.

 

[yahoooh]

yes only the first word for arabic name

about the 1st issue
eval errors
i just upload files of 1.2.2
and upload its xml
it give eval errors

but when i upload files 1.2.2
and upload xml for 1.2.1
the eval errors will not show
the issues in the product xml

i just now told you all info i hope this will help to get fixed version soon
thanks