Bug <Hidden Content> Setting

[heyzeus909]

I'm sorry, but I went through the settings and did a forum search here before posting, but I can't find the setting to allow me to change the <Hidden Content> on my profile to viewable content. Your help is much appreciated. Thanks.

 

[Fillip H.]

That cannot be done - if you don't have permissions to view threads in a forum that is what you'll see in lieu of broken pagination.

Sorry

 

[heyzeus909]

I'm maybe not understanding. That picture in the post is of my profile; the "Like" that I received was in a thread that I started and from a post that I made in that thread. So, I definitely have permission to see it, right?

Here's from the actual post which received the like (which I can see, of course):

 

[Fillip H.]

Ohh, in that case it's because your usergroup does not have permission to see who clicked the button on the post.

"Cannot See Clicks" in the Manage Buttons interface

 

[heyzeus909]

These are the usergroups I belong to:

This is the usergroup settings in Button Manager for the "Like" button (same as for the "Dislike" button and the disabled "Thanks" button):

I then went through the 'Repair Cache' settings and 'Maintenance' settings for the Post Thanks product. Afterward, I logged in with a dummy account and "liked" one of my Admin posts. This is how it showed up in my Admin profile:

^^The newly generated <Hidden Comment> is circled in red.

 

[Fillip H.]

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[Fillip H.]

Update: This has been fixed on your forum and in a hotfix to the live product. Thanks for your help