Question Professional Installation vbmail, is it all set up correctly?

[budlite74]

So I paid for professional installation. I see its installed, I assume everything is 100% ready to go and ready to send emails to catch bounced emails? (Though I already installed vbmail I just wanted you to make sure the back end is correct).

 

[Fillip H.]

Professional Installation does not include setup, only installation of the product

You still need to create a bounced mail catcher account on your server, set the SMTP info in vBulletin Options, configure other settings in vBulletin Options, configure a mailing list and then finally send mail from it

 

[budlite74]

It was already installed, so can i get a refund, or can you set it up for the $30 I just paid you?

 

[Fillip H.]

Hey,

I've credited your account with $30 worth of DBTech points which you can use on any future purchase. Please note that this is a goodwill gesture, not a refund, as per official policy.

 

[budlite74]

Thanks, I guess I will have to pay someone else to help me because I do not understand it. How do I get to the $30 credit? or will it just show up?

 

[Ozzy47]

It should show up in your cart the next time you make a purchase.

 

[budlite74]

Thanks. Should I ask (for a fee) the staff here if they can help me "set up" vbmail or at vb.org? I dont want to break any rules.

 

[Cosmic]

You're fine to ask anyone you want for help setting it up, setting it up isn't a service we offer officially though, sorry.

Cosmic