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Nirjonadda

Customer
Hello
Collapsed By Default is not working,when page reload i see also it Un-Collapse and open Tab,please check and give a fix update.
 
Can you provide a little more details, as currently I would have to create an account in order to see this happen on your site. Does it load collapsed initially and the un-collapse on refresh of the page, or is it always un-collapsed? I just want to see if I can re-create the issue on my dev site. Thanks!
 
Ok, I was able to re-create the issue on my dev site. Here is what I found. When you initially load the page, it comes in collapsed. From here, you can expand and then collapse the FIRST tab, refresh the page, and the tabs will remain collapsed. If you expand something other than the FIRST tab, then any time you refresh the page, the last tab you had expanded with show up as expanded, regardless if you collapsed it before refresh or not.

I will do some further checking, but I think this is an issue with the tabs jquery plugin utilized in this mod, or just an AJAX issue in general, and may not be able to be overcome. Fillip H. may be able to say for sure, but I know we have seen issues before with items when being altered via AJAX and then the page being refreshed. The AJAX call changes the state of the page, and when refreshing the page, the state remains as it was. In order to return to the original page state, it must be reloaded, not just refreshed.
 
Its is many more Bug,Not working.Please check out all issue and give a fix update.

1.Bug on vBEditor Tabs Position.
2.Page Reload Collapsed By Default Not Working.
3.When Add a new Tab More Than 3, Its not working and does not show Editor Tabs.
 
Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it :D
 
Its is many more Bug,Not working.Please check out all issue and give a fix update.

1.Bug on vBEditor Tabs Position.
If this has to do with it displaying weird when on the bottom, it is due to another hack ([CKEditor] MARCO1 Advanced Quick Reply And Edit). This brings in the sidebar smilie list just like the in the Advanced editor. Per the READ ME text file included in the download:
3. In order for the tabs to look correct on the Advanced Editor, the Advanced Editor SmilieBox needs to be disabled by going to: AdminCP -> Settings -> Options ->Message Posting Interface Options and then entering '0' in the field for 'Smiliebox Total Smilies'.

2.Page Reload Collapsed By Default Not Working.
See AJAX issue noted above.

3.When Add a new Tab More Than 3, Its not working and does not show Editor Tabs.
This was due to one of your smilies. The name of the smilie included an apostrophe ('). This caused the code to be closed prematurely, just do to the way PHP works. Once that smilie was removed from the tab, I was able to display all of your tabs you had created. By simply renaming this tab to not include the apostrophe, this problem can be solved.
 
That one I am still trying to track down. I've isolated almost the entire code on that page so that basically none of this mod is even there, yet the problem still exists. I will continue to see what I can find to try to figure out what is causing the issue.
 
I had asked Fillip H. to look at it, as I couldn't track it down. Not sure if he ever had a chance to look into it.
 
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