neogeox
Customer
I need help to resolve an issue: Some users reported me that everytime they visit their own profile (to check their mention tab) the forum get slow for few seconds. So I did few tests and at the end I saw this
- If I mark/active the checkbox Mentions in (Globally Disabled Featured DB-AUT options) then...
The users reports that example.com/member.php loads very slow (over 5-10 seconds) to access to their profile
- If I unmark/disable the checkbox Mentions in (Globally Disabled Features DB-AUT options) then...
The users reports that example.com/member.php loads fast (1 second or less) and can access to their profile correctly
It has to be related with 'Advanced Tag Users' addon, so I would like to ask you what I can do to fix it.
I don't know... but the "funny" thing is that as Administrator/Moderator's account the member.php loads very fast; BUT if I login with my normal user account to test it, then my profile loads slow and I have to wait over 7 seconds to show my profile completly.
Any suggestion to resolve this?
- If I mark/active the checkbox Mentions in (Globally Disabled Featured DB-AUT options) then...
The users reports that example.com/member.php loads very slow (over 5-10 seconds) to access to their profile
- If I unmark/disable the checkbox Mentions in (Globally Disabled Features DB-AUT options) then...
The users reports that example.com/member.php loads fast (1 second or less) and can access to their profile correctly
It has to be related with 'Advanced Tag Users' addon, so I would like to ask you what I can do to fix it.
- Could be because I have lot of data? (mentions, quotes, likes, etc)
- Could be because I need to reduce the number of Automatically Prune Old Entries: Date Cut-Off from 365 to 60?
I don't know... but the "funny" thing is that as Administrator/Moderator's account the member.php loads very fast; BUT if I login with my normal user account to test it, then my profile loads slow and I have to wait over 7 seconds to show my profile completly.
Any suggestion to resolve this?