Question Donors are no longer being added to groups?

[IcEWoLF]

IcEWoLF steris56 I may have this fixed, but it is rather difficult to say for sure, re download the product, and upload the file, vbdonate_gateway.php

No need to load any other files, or import the xml. If the issues does happen again, let me know and I will do some more digging.

Will do, thanks.

 

[Steris56]

IcEWoLF steris56 I may have this fixed, but it is rather difficult to say for sure, re download the product, and upload the file, vbdonate_gateway.php

No need to load any other files, or import the xml. If the issues does happen again, let me know and I will do some more digging.

Thanks Ozzy will do this tomorrow and report back...

 

[IcEWoLF]

I was able to recreate the issue even after updating the file you told me:
The 47 Ronin

Just the username is not being converted to yellow as it should be....

 

[Ozzy47]

Ugggg ok did you recreate it yourself, or did this happen after a user donated?

 

[IcEWoLF]

Ugggg ok did you recreate it yourself, or did this happen after a user donated?

Nope, a user actually donated.

 

[Ozzy47]

Ok was this member a previous donator under the AWC mod?

 

[IcEWoLF]

Ok was this member a previous donator under the AWC mod?

Yes.

Also I noticed for the following user: Does anyone know when CS:GO will be available for pre-sale?
(He donated yesterday) and in the postbit it doesn't even show the donator award icon.

 

[Ozzy47]

I suspect I know what's going on with the users not being added to the group, I think the AWC mod when the user was added to the group did it have a reset to the old group at the end of the month or 30 days?

If so it maybe because when they reset it, they only changed the display group, and did not actually remove them from the group, and in vBDonate, I check if they belong to the donor group, it does nothing with them.

The award is showing up now for that user, I reset the awards, I don't know why it did not automatically add it for him.

 

[IcEWoLF]

I suspect I know what's going on with the users not being added to the group, I think the AWC mod when the user was added to the group did it have a reset to the old group at the end of the month or 30 days?

If so it maybe because when they reset it, they only changed the display group, and did not actually remove them from the group, and in vBDonate, I check if they belong to the donor group, it does nothing with them.

The award is showing up now for that user, I reset the awards, I don't know why it did not automatically add it for him.

So you think within few more weeks once the awcoding awards system expire this issue will be gone?

 

[Ozzy47]

I doubt it, as the system is not running, it won't reset them to the original group. But what I can do is remove my check if they are in the group, and just let it add them anyway.

 

[Ozzy47]

IcEWoLF you can kinda see what I am talking about in the ACP, if you look at this user on your site, civil servant, last donation was on 06-25-12 but in his usergroups he has Donator ticked, and display is default. That is where the issues are coming in I believe.

 

[IcEWoLF]

I suppose a subscription system is probably what we might have to look into?

Donors will get access to this feature for an x amount of days, after this x amount of days if they don't donate the following month their additional usergroup option will be removed.

I guess it's a bit complicated.

 

[IcEWoLF]

BTW, lets take a look at the user Menga, he donated in May, now he is no longer in the donor, so I think the feature was working fine before. Not really sure what may cause the conflict.

 

[Ozzy47]

Subscriptions is something I will be looking into, but that will be so a user can choose to subscribe, thus eliminating them having to donate each month, week etc.

I will also be looking into probably a cron job to check if a user ha not donated in x days remove them from the group, and remove the award.

I know I did look at that user, like I said I think it is because when AWC was un installed, some users were still in the group.

 

[Ozzy47]

I see the same thing has just happened to A-Rich also, it did not update him to show as donor group cause he is already in it.