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MARSH

Customer
I had a number of odd bugs crop up after installing vBAnalytics.

Biggest issue - Breaks "Thread Display Option" tool that allows users to change the forum sort order. When they set the options and click on 'Show Threads' they get "Invalid Forum specified. If you followed a valid link, please notify the administrator." -For some reason the forum ID is not passing through when this tool is used.
I went through and disabled each plugin one at a time to make sure it was not a conflict with another plugin.

Not sure about this one - when vBA is turned on the site in various places tries to pass the base URL as "http://www.marsh-reef.org/www.marsh-reef.org" is how it is showing up.
this mostly happens when calling objects using the path statement like /image/xys.jpg I get image not found because it is looking for http://www.marsh-reef.org/www.marsh-reef.org/image/xys.jpg" instead of "http://www.marsh-reef.org/image/xys.jpg"

All of this happens when using the default theme and with vbSEO completely disabled.

Please note - I will be out of pocket until Sunday so I'm just disabling the plugin for now and will follow-up as soon as possible.

Regards,

Johnshowthread fail.pngshowthreadbox.png
 

Pandemikk

Former Developer
Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it :D
 
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vBAnalytics

vBulletin 4.x.x
Seller
DragonByte Technologies
Release date
Last update
Total downloads
391
Customer rating
0.00 star(s) 0 ratings
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