Bug No mail sent since isntallation of Pro version

[OlijO]

Hi, we made some test with vBMAil Lite version on this site.
After the test, the customer ask me to isntall the pro version.
After this installation, we have some problem :
- No email are sent.
- i tested the basic send mail function vBulletin to test the system, the mail are sent.
I don't understand why the lite version works and not the pro :s

 

[Fillip H.]

So if I'm understanding you correctly, vBulletin emails like thread subscriptions etc still send, but Mailing List emails do not?

If so:
Does it say "Mailing okay" for each user on the redirect screen after you've sent an email via vBMail?
If no users are listed, then nobody is subscribed and no mail will be sent.
If it says Skipping, then observe the reason why it's skipping (like admin email flag).

If not:
Check for any php error log files in the FTP and check for any references to vBMail or mail sending in general in those files.

 

[OlijO]

In fact,
the newsletter test is still sending.
There are more than 48 000 members, so whm is still sending the mail, this causes the issue with function of the forum.
I think for the pro version it will be more than interesting tio include a function to cut a usergroup in X part.
Example :
newsletter 1 sent to usergroup member :
1000 member : GO function, when done, use second part of 1000 users, etc... (this function will be manual or not).
Regards,
Olivier

 

[Fillip H.]

So mail is being sent, what is the issue you're reporting?

It's quite common that sending a high amount of mail at a time (configurable in vBulletin's mail options) will significantly slow down the forum.