Question member profile link not working in dropdown

[Captive Reefs]

I noticed the profile link in the member drop down isn't providing a valid link on my site. Wondering if you might have a tip to get it working? (I checked the default skin and also doesn't work.)

 

[Ozzy47]

Are you running vBSeo by chance?

 

[Captive Reefs]

Yes.

 

[Ozzy47]

Ok I do believe that was hot fixed sometime in mid December, re download the product, upload the new files and import the xml and see if that works.

 

[Captive Reefs]

thanks I will give it a shot.

 

[Ozzy47]

Ok then let me know so if it don't work Fillip H. can see what's up.

 

[Captive Reefs]

Just updated and didn't seem to help.

 

[Ozzy47]

hmmm ok Then Fillip H. will have to look into it, I do know it was patched for vB4.x as reported in this post, http://www.dragonbyte-tech.com/f29/wrong-profile-link-context-menu-9779/

 

[Captive Reefs]

For some reason the default skin doesn't want to load the chat now either (I don't use the default...but from a debugging standpoint, I guess I went backwards).

 

[Fillip H.]

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[Captive Reefs]

Sorry for delay...had a busy couple weeks. Sending PM.

 

[Fillip H.]

For the sake of completeness: The issue is customised templates, I opted not to revert them on your site due to the heavy customisations on your site and me not wanting to ruin them

It'll be fixed once all DBTech templates have been reverted / customisations ported to the latest versions of the templates

 

[Captive Reefs]

Got it fixed... and cleaned up a few other templates.