Bug i am facing trouble when click on any button

[kindking2]

Hello Respected SIR,

i have bought ( Advanced Post Thanks / Like pro ) and brother every thing is working fine but when i click on any button like thanks or like or dislike etc its show me a popup with this text ( [objectXMLDocument] ) and the thanks,like or dislike work fine after this popup but its work when we refresh the page . how can i fix it i mean when some one click on these button its work without this error or popup and we dont need to refresh the page .

thanks in advanced .

 

[Fillip H.]

I can't seem to find a link to your forum on your site, can you please point me to your forum?

 

[kindking2]

you can check it on ( HHfun Security Team )

 

[kindking2]

why you did not reply me ? is there any thing wrong ? you still online but did not assist me . what the hell is this ?

 

[Fillip H.]

Please remain patient, I am currently overloaded with support queries. I will get to your issue as soon as I am able. Thank you

 

[Fillip H.]

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[kindking2]

sorry my dear i cant do these all . please try to understand . this is not a solid support . you are the coder of this mod and i have bought it i did not get it from you free . you need to assist me step by step . you just tell me the tips as you have in your mind then i will process as you told me and if the problem solved then i told you otherwise i will update you in this thread .

 

[Fillip H.]

Without those access details I will be unable to assist you any further. It is not possible to for me to debug the mod by giving you instructions, I need to be able to edit files and JavaScript code in order to find out where it goes wrong.

The outcome would be the same whether you paid for the mod or not, requesting access to the server is a part of our support service.

This is stated in our FAQ and also in our Terms & Conditions which you notified us that you had read and accepted when you purchased the modification.