Bug cant add thumbnail

[GhOsTxxx]

when i try to add a thumbnail to any upload this is the error i get

Warning: imagejpeg() [function.imagejpeg]: Unable to open 'www.advancedgamerz.net/forums/downloads.php/1-thumb-17162-blockbasicblue.jpg' for writing: No such file or directory in [path]/dbtech/downloads/core/class_resizer.php on line 99

Warning: Cannot modify header information - headers already sent by (output started at [path]/includes/class_core.php:5615) in [path]/dbtech/downloads/actions/addscreenshot.php on line 93

 

[Dylan]

That's weird, if you can upload files you shouldn't have a problem with a thumb. I'd need to get access to troubleshoot it, not sure what's causing it.

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[Dylan]

There is an incorrect setting. Go to ACP Options and Downloads General Options

Path to Downloads
That should go to the directory you want the files to be placed, not the downloads php file. It's not the url to it either, it should be something like ./downloads or ./files, whatever directory you want to keep your files in. Or you can move it below the root folder for security.

The ftp you gave me doesn't give me access to anything so I can't see your directory structure to give you a better path.

 

[GhOsTxxx]

trying to change the file path but nothing seems to work.
sorry about the ftp thing im still new at this stuff. i made another account though and this should give you acsess. ill pm you.