Question broken shoutbox in vbpicgallery?

[stolle]

we have the shoutbox installed and it works great on all the pages, but the vbpicgallery. apparently the gallery uses custom headers and that breaks the shout box? how do i add code to the page or fix the issue?

thanks!

 

[Fillip H.]

Unfortunately we're unable to debug issues with other modifications, if they're using a format other than the one specified by the GENERIC_SHELL template then it's out of our control

 

[stolle]

thanks for the speedy reply!

Is there a way to manually add the shoutbox code to the page?

Im a little confused as to how i turn the shout box off on that page? If i cant get it working, im just taking it off the page.

thanks so much!

 

[Fillip H.]

To put vBShout in a custom location, do the following:


Step 1: AdminCP -> DBTech - vBShout-> Instance Management -> [Edit].

Step 2: Change the Auto-Display Shoutbox setting to Disabled.

Step 3: Change the Shoutbox Deployment setting to include the script names of all the pages you wish the Shoutbox to appear on. For instance:
To have it appear on the front page (CMS) as well as the Forum Home, you'd enter index,vbcms for this setting.
To have it appear on every page, you'd remove the contents of this setting.

Step 4: Change the Manually Display Shoutbox setting to include the template names you wish the Shoutbox to appear on. For instance:
To have it appear on the front page (CMS) as well as the Forum Home, you'd enter FORUMHOME,vbcms_page for this setting.
To have it appear on every page, you'd enter navbar for this setting.

Step 5: Enter the Style Manager and add either {vb:raw vbshout} (vB4) or {$vbshout} (vB3) to the templates you named in Step 4 in the desired location.


Follow these steps as described and you will have total control over the position of the Shoutbox.
Please note that some locations may not work as intended on vBulletin 3.8, and also note that it is not designed to go in the Forum Blocks side-bar (vBulletin 4).

Hope that helps

 

[stolle]

thanks, i attempted the above added $vbshout to the forumhome template and got this error:

Error: Invalid response from server:
Fatal error: Call to a member function ajax_handler() on a non-object in /home1/stlhonda/public_html/forums/dbtech/vbshout/includes/hooks/ajax_start.php on line 9
Success: N/A
Sticky: N/A
Loading...

 

[Fillip H.]

Well in that case it looks like it won't work with that modification, they must not be initialising vB in a way that vBShout supports

 

[stolle]

Well in that case it looks like it won't work with that modification, they must not be initialising vB in a way that vBShout supports

i experienced the error in the forums index, not on the modifications page. my settings were.

Auto-Display Shoutbox: disabled

Shoutbox Deployment: empty

Manually Display Shoutbox: navbar

then i added "$vbshout" after "$navbar" in the "FORUMHOME" template

 

[Fillip H.]

Please add FORUMHOME to the Manually Display Shoutbox setting as per the instructions on the page

 

[stolle]

yes, thank you that worked.