Bug vbDonate not working at all

[marvel]

The contribute button doesn't do anything, it just takes you to the top of your site.

Second issue, I have show contribution goal and amount to not show however they still show (Percent received of goal amount for this month: 0 USD (0%)).

And last but not least, the rotating banner is not working at all, the images are not even in the ZIP file so it just displays a red block with an image not found.

It's hard for me to believe how you can sell this product in its current state, not even providing basic functionality. I've payed $45 for this can I get a refund?

Thanks.

 

[Fillip H.]

Please be aware of the fact that new versions of vBulletin have a tendency to break existing modifications due to the significant refactoring they do with each version.

As a result, we cannot guarantee compatibility with Alpha versions of vB5, as you are running. This is also why our vB5 mods are in Alpha stage themselves

You will be eligible for a refund if we are unable to resolve the issue when we access your site to debug it, so:

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[marvel]

I apologize for my somewhat frustrated response. Yes I do run an alpha version, VB5 has been a chicken/egg story so far for me since I needed the alpha to fix some other bugs but that probably breaks other things again as well.

I've send you the info through PM. Thanks for having a look!

 

[Fillip H.]

I have hotfixed the missing flag that controls the "show goal amount" in the Contribution Goal module. Please re-download the product, re-upload the files and re-import the product XML file as per the readme.txt instructions in order to resolve this bug.

I am unable to replicate any issues with clicking the PayPal contribute button, either from the main forum page or from the /vbdonate/index page.

Please see this topic for the banners in question, it's a sticky thread in the Pro support forum for this mod: http://www.dragonbyte-tech.com/f171/banners-go-vbdonate-pro-7952/