Bug Trending Hashtag Block redirects homepage to /forum

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neogeox

Customer
If Treding-Hashtags-Block is actived on sidebar, the guests non-registered visitors are redirected to domain.com/forum so they can see the homepage. The other users (rmembers, admins, mods) are NOT redirected, so this problem affect only to the new visitors.

Any help to fix this issue?


Note: I'm using vBadvanced plugin for an alternative homepage index.
 
This add-on does not apply any redirects in that block, so this is likely an issue with vBAdvanced.
 
This add-on does not apply any redirects in that block, so this is likely an issue with vBAdvanced.
The site worked for many years without any problem with vBadv and old-versions of Advanced user Tagging toghetter. Until now, that I updadated to the newer version 3.3.0, when Trending-hastag-block is active on sidebar the visitors of website get redirected, only guest-visitors, not other usersgroups.... Have this addon any kind of conditional or permision/config rules about who can watch #hashtags ?

Because members see correctly all the information when they access here /usertag.php?do=list&action=hash&hash=whateverhashtag but guest/visitors only see a white page, and maybe is the reason about this redirection, (not permision of something :/

This is the only thing that have sense to me... so ¿Why guest can't see the hashtags uses list? please, help.
 
Make sure display_errors is turned on in php.ini then re-visit the white page, likely there's a server error being hidden by your server.
 
Hello @Paralel,

We hope your ticket regarding Advanced User Tagging has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.
 
Hello @Paralel,

As we have not heard back from you, your ticket regarding Advanced User Tagging has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

Thank you.


- DragonByte Technologies, Ltd.
 
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Legacy Advanced User Tagging

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