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Jedimeister

Customer
Hello

I want to download files from my server but server from another. When I select any file that mirrors are not displayed.
Like this: test download

Edit:

Test Server Lite version:
datenbank.webp

Pro version:
datenbank1.webp
 
Last edited:
Sorry about that, I did a hotfix on the files. If you could download the package again and upload the file dbtech/downloads/clientscript/downloads.js again, it should fix the problem.
 
Did you add the links again? The links weren't getting submitted before.
If you did try to add a link and it's not showing still, I'd need to get admin access to try and figure out the problem.

For security reasons, we recommend you create a new AdminCP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues. It should ideally be a temporary account created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it
 
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