bzcomputers
Customer
I can't seem to get .pdf or .docx files to upload. All other file extension seem to still upload just fine. I tested .jpg, .png, .gif and .doc files and they all uploaded without issue. I haven't changed any settings in a long time, but I did recently upgrade to version 2.2.1.
When trying to upload .pdf and .docx files I get an "Internal Server Error" after about 60 seconds.
From the screen view it appears to upload completely...

but then after about 60 seconds...

from what I can tell it is only on .pdf and .docx files that this is occurring.
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Edit: After further testing it seems it maybe related to Apache timing out on larger files ...will report back shortly
Edit 2: It appears to be related to file size. Seems any file over about 110kb will not upload and gives the "Internal Server Error" message. PHP upload_max_filesize currently set to 16MB and all file extension limitations are set at 2.5MB or above.
When trying to upload .pdf and .docx files I get an "Internal Server Error" after about 60 seconds.
From the screen view it appears to upload completely...

but then after about 60 seconds...

from what I can tell it is only on .pdf and .docx files that this is occurring.
----------------------------------------------------------------------
Edit: After further testing it seems it maybe related to Apache timing out on larger files ...will report back shortly
Edit 2: It appears to be related to file size. Seems any file over about 110kb will not upload and gives the "Internal Server Error" message. PHP upload_max_filesize currently set to 16MB and all file extension limitations are set at 2.5MB or above.
Last edited: