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Draffi

Customer
Hi

After upgrading your product last night i have no Thank you / Top / Flop - Bar in the Blog Area from my members.

I checked the settings (Disable Feature Integration) twice, but the error follow to exist.

Maybe while i`m using a custom skin?
 
Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it :D
 
i was sending the last one 1 or 2 days ago (from the topic "some issues" on the vbdownloads-board).

I dont changed this until now.
 
Wow - thats strange...

I changed the PW to the old again. Please us the Account-Data from the last PM (incl. FTP).

Thank you
 
All buttons have their per-button "Disable Integration" setting turned on for Blogs. Please un-tick the checkbox for Blogs for all buttons you would like available in blogs.

I've performed this action on the Thanks button to demonstrate that it's working :)
 
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vBulletin 3.8.x vBulletin 4.x.x
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DragonByte Technologies
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