Question Member map doesn't show up on Apple / MAC devices

[Jackko]

users running MAC OS complain the membermap remains blank. This happens on old iPad 2, as well as brand new MacBook
macOS Mojave Version 10.14.1. Users tried different browser too: Safari 12.0.1 (14606.2.104.1.1), Firefox Mac 63.0.3 , Google Chrome Version 70.0.3538.102

 

[Fillip H.]

This may be as a result of them accessing the site over HTTP instead of HTTPS. This is not a macOS / iOS exclusive issue.

I would recommend you implement .htaccess redirects to force HTTPS:

# Force SSL:
RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [R=301,L]

 

[Jackko]

Domain was set up to force SSL already. The issue was the fact the MAC users did not activate location services
They turned it on - Now it is working

 

[DragonByte Technologies]

Hello @Jackko,

We hope your ticket regarding DragonByte Member Map has been addressed to your satisfaction. This ticket has now been closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.