Question Thanks Like Lite button not showing

[aaronchem]

I just installed thanks/like system on brand new VB4.2.2

If I switch display mode as "compact", buttons show up but do not do anything when click on them

If switch to "full" and "no header", nothing happens. no buttons appear.

Cab you help me with that?

 

[Fillip H.]

Have you tried to disable all other modifications and try it on a default (unmodified) skin? You can create a new default style by creating a new style with no parent style.

 

[aaronchem]

no modification or anything
it is brand new install VB4.2.2 and nothing shows
is there any specific php version required?

 

[Fillip H.]

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[Fillip H.]

Update: The buttons are showing up fine, you are attempting to view your own thread as the only user registered. Please create a secondary account and post a post, then you'll see the buttons show up