Just a suggestion on update prices...

I think 3 months of support is way too short.
Its basically one update for vBulletin.
I honestly think you should make it so people get life time support whenever they buy your product. Currently your lifetime package prices are just way too high.
For example, $90 for shoutbox+lifetime support?
I know you guys are running a business here, but I think you should bring those prices down to the earth.
I like your addons, I'd love to purchase the pro versions but the prices somewhat makes it impossible to buy more than 1 product...
Just my 2 cents.

IcEWoLF said:

I think 3 months of support is way too short.
Its basically one update for vBulletin.
I honestly think you should make it so people get life time support whenever they buy your product. Currently your lifetime package prices are just way too high.
For example, $90 for shoutbox+lifetime support?
I know you guys are running a business here, but I think you should bring those prices down to the earth.
I like your addons, I'd love to purchase the pro versions but the prices somewhat makes it impossible to buy more than 1 product...
Just my 2 cents.

Click to expand...

Thanks for the feedback,

Unfortunately lowering prices has various knock on effects on the business which mmeans it is not feasible.

To give an example: If we half the price of vBShout then to maintain current levels we would need to double the number of sales. This would mean twice as much support, which means half as much time actually creating updates/new products, which means a worse service for customers.

Basically if we did slash the prices everyone who bought would get a much poorer level of service, which is something we want to avoid.

At the moment the vast majority of our customers purchase more than one product. For smaller community sites who cannot afford to do this we provide completely free "lite" versions which tends to have most features.

Cosmic

I'll have to agree with the original poster about the pricing. Honestly, "support" is not something I have much interest in, however, software updates included with my purchase is important. As the operator of a small gaming guild community, it is just not feasible to spend upwards of 50% of the cost of my vBulletin license for a lifetime license for vBShout Pro or some of your other products.

However, I would gladly pay in the ballpark of $40US for a no-support license that includes updates for a year or more (while $44.95 for 3 months / $94.95 lifetime just seems crazy high).

I guess that means I have to stick with the Lite versions. :\

Their is a discount system in place for customers already.

DragonByte Technologies offers 3 different discounts to customers under two types, to help you understand them we've outlined each type below.

Coupon Discounts (Manual)
Coupon Discounts are considered "primary", they can grant x% discount on specific products and will be applied first before any other discounts. You'll require a valid coupon code to apply any coupon discounts.

Bulk Purchase Discounts (Automatic)
Bulk Purchase Discounts are automatically applied to orders, they require 2 conditions to activate:

• You have atleast 2 items in your cart (or 1 item with a quantity of atleast 2)
• Your total cart price reaches a target threshold

You'll find the list of target thresholds at the bottom of the page to see how much discount you can get through Bulk Purchase.

Customer Loyalty Discounts (Automatic)
Customer Loyalty Discounts are automatically applied to orders, they require 2 conditions to activate:

• You have purchased 1 or more items previously
• The total amount you've spent previously reaches a target threshold

You'll find the list of target thresholds at the bottom of the page to see how much discount you can get through Customer Loyalty.


How Discounts Apply

We have 2 types of discounts: Manual and Automatic. These two types do not stack together but do individually, consider the following scenario:

• Coupon for all products with 10% discount (assuming the coupon is stackable)
• Coupon for all products with 5% discount (assuming the coupon is stackable)
• Bulk Purchase target reached for 10% discount
• Customer Loyalty target reached for 10% discount

With those conditions, your order would be discounted twice based on the type:

• Each specific product that has a coupon discount has the total stacked coupon discount applied, in this case 15%.
• Total order price is then discounted by 20% (Bulk Purchase + Loyalty)

As shown, Manual and Automatic discounts do not stack otherwise the overall discount would be 35%, instead the price is reduced by 15% then that price is reduced by 20%.
Additionally, Automatic Discounts cannot grow above a 50% discount.




Bulk Purchase Discounts Available

Threshold (US $)
Discount

$100.00 5%


$200.00 10%


$250.00 15%


$300.00 20%


$500.00 35%



Customer Loyalty Discounts Available

Threshold (US $)
Discount

$100.00 2.5%


$150.00 5%


$200.00 7.5%


$250.00 10%


$300.00 12.5%


$350.00 15%


$400.00 17.5%


$450.00 20%


$500.00 22.5%


$550.00 25%


$600.00 27.5%


$650.00 30%


$700.00 35%