Sajan Thomas
Customer
For some reason, the archive data from the Default Chat Instance stopped working from the 16th of April.
During this time there were a lot of shouts made, but none of them show up in the archive.
Tried it with new Instance and Archive works for new instance.
Also, last evening we did try out a private chat, archiving worked. Today I try to look at the archive logs and I don't see any of those shouts anymore. The last logged shout seems to be on 16th Apr 2011 14:01.
This is after we tick the box against shout filter and click on Search.
User Tags and other notifications seem to be archiving without an issue.
During this time there were a lot of shouts made, but none of them show up in the archive.
Tried it with new Instance and Archive works for new instance.
Also, last evening we did try out a private chat, archiving worked. Today I try to look at the archive logs and I don't see any of those shouts anymore. The last logged shout seems to be on 16th Apr 2011 14:01.
This is after we tick the box against shout filter and click on Search.
User Tags and other notifications seem to be archiving without an issue.