If I run VBShout 6.2.15 I just see Loading... in the message window, I had this trouble with v6.2.14 which is why I revered back to 6.2.13pl1 which works perfectly fine.
Is there anything I can do to make the later versions work?
In 6.2.15, I made a change to the way the AJAX responses are parsed within the vbshout.js file. In order for this to function correctly, you must have imported the new product XML file and also revered any customisations to the dbtech_vbshout_css template.
Within that template, the following code must appear (the positioning is vital):