Glaude
New member
Hi,
Not looking for a full on support experience as I know how much of a pain mods have been on Vbulletin 5 (and I fully despise this situation caused by Vbulletin owners)
But just looking for a bit of help or insight.
I recently moved my forum to a new host, after the move, the shoutbox was working perfectly fine. In an attempt to debug the page where the shoutbox is loaded, the plugin was disabled momentarily, shortly after the plugin was enabled again, but nothing worked anymore (the shoutbox wasn't even displayed).
Now after going through a "new" install procedure (aka doing nothing but just going into products > import and point out the xml file) the shoutbox was able to display but there's no more input bar to post a shout, the main chat room is stuck on "Loading ...".
If I switch tabs and go back to the main shoutroom, I'm able to see the previous shouts
In the admin, it seems that no changes are saved (tried to add a description to the chat room for example, got a success message, but upon refresh, nothing was saved)
The php max input vars is required by the system to be increased, I can do that, but do note that this did not prevent the shoutbox from working before the disabling.
I have no errors in the Developer Console either
I haven't tried a full uninstall / reinstall yet because I don't know what the uninstall does exactly (does it wipe out all data from the shoutbox and all the uploaded files ?)
Thanks for any help that could be provided
Not looking for a full on support experience as I know how much of a pain mods have been on Vbulletin 5 (and I fully despise this situation caused by Vbulletin owners)
But just looking for a bit of help or insight.
I recently moved my forum to a new host, after the move, the shoutbox was working perfectly fine. In an attempt to debug the page where the shoutbox is loaded, the plugin was disabled momentarily, shortly after the plugin was enabled again, but nothing worked anymore (the shoutbox wasn't even displayed).
Now after going through a "new" install procedure (aka doing nothing but just going into products > import and point out the xml file) the shoutbox was able to display but there's no more input bar to post a shout, the main chat room is stuck on "Loading ...".
If I switch tabs and go back to the main shoutroom, I'm able to see the previous shouts
In the admin, it seems that no changes are saved (tried to add a description to the chat room for example, got a success message, but upon refresh, nothing was saved)
The php max input vars is required by the system to be increased, I can do that, but do note that this did not prevent the shoutbox from working before the disabling.
I have no errors in the Developer Console either
I haven't tried a full uninstall / reinstall yet because I don't know what the uninstall does exactly (does it wipe out all data from the shoutbox and all the uploaded files ?)
Thanks for any help that could be provided