dfarmer2001
Customer
I was using the previous versions of Dragonbyte Credits and Dragonbyte Shop until I renewed my subscription here a couple of days ago. I downloaded the most recent updates for the addon and replaced them in Xenforo as you normally would. However, ever since the addons were updated to the newest version, I have received a lot of complaints from members of my forum stating that they are not earning cash accordingly. I verified the crediting logs, and I saw that members were not being credited for their posts even though everything was set up the same as it has been, we even moved the daily limit from $1.05 to $3.00, and everyone is still experiencing the crediting issue. Some individuals are receiving partial credit, whereas others are not receiving any credit (both groups of users have not reached the daily limit, they just aren't receiving credit period). Secondly, all members have noticed a random decrease in their account balance (including myself), the amount decreased from the account balances are all random amounts and not a set number amount. With this being said, I have many individuals who are now showing a negative balance instead of a positive one.
I am not certain what has caused these issues. Nothing has changed, everything is still appearing to be set up as it has been, but these issues began directly after updating to the most recent version of the credits addon. The addon has been disabled and reenabled with no success. We have removed events and have added them again with no success. Nothing appears to be working. Even the daily activity event isn't registering and giving members their daily incentives.
I am not certain what has caused these issues. Nothing has changed, everything is still appearing to be set up as it has been, but these issues began directly after updating to the most recent version of the credits addon. The addon has been disabled and reenabled with no success. We have removed events and have added them again with no success. Nothing appears to be working. Even the daily activity event isn't registering and giving members their daily incentives.