Bug No Menu Options

[EasyEasy]

Pretty much the same as Charlie Delta reported but didn't want to jump on his thread. Installed the new update but no options to manage any channels.

 

[Fillip H.]

Are you set as the owner of a channel? If not, those menu options will not appear in the front-end.

 

[EasyEasy]

Yes I got my own channel on there

 

[Fillip H.]

Ah damn, I just realised I only made it compatible with vB 4.2.0 and newer. I'll look into it for the next version. Sorry

 

[EasyEasy]

Thanks mate. I can hang off till then anyway as its a great mod as it is.

 

[Fillip H.]

I actually decided to just put out a hotfix for this instead, seeing as I already did one to add a StyleVar that we needed here @ DBTech too

If you re-download v2.1 and re-import the XML (files didn't change), you'll find both the StyleVar for changing the chat width on the View page, and also the correct subnav options for your vB 4.1.x forum

 

[CharlieDelta]

This fixed my missing options as well and I am on 4.2.3

 

[EasyEasy]

Hi

Thank you for the update. We still have no options to manage the channels though. The only option in the subnav is channel browser.

 

[CharlieDelta]

Hi

Thank you for the update. We still have no options to manage the channels though. The only option in the subnav is channel browser.

Try clicking on your banner or user title after clicking on "Manage Owned Channels". You then should see the options. That is what worked for me.

 

[EasyEasy]

Try clicking on your banner or user title after clicking on "Manage Owned Channels". You then should see the options. That is what worked for me.

Thanks Charlie but still no luck. I can't see the Manage Owned Channels link at all.

 

[CharlieDelta]

Sounds like there is more bugs.
Will have to wait for Fillip H. to get out of bed then.

(Did you check your nav manager to see if the links are there?)

 

[Fillip H.]

Thanks Charlie but still no luck. I can't see the Manage Owned Channels link at all.

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[EasyEasy]

All sent and thanks again.

 

[EasyEasy]

Hi mate.

Is there any update on this?

 

[Fillip H.]

I'll post back when I have more information for you, sadly I did not have time to investigate this further yesterday.

 

[Fillip H.]

This has now been resolved, thanks