Bug Extra line spaces inserted using Internet Explorer

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#1
Experiencing an issue when posting templates using Internet Explorer. Firefox, Chrome and Safari all seem to function correctly however when using IE an extra space is inserted between every line of the template.

I've tested with IE11 and it seems to insert the template with no spacing correctly using the standard editor but the WYSIWYG editor produces a space between every line when inserted using IE11.
 

Fillip H.

Staff member
Owner
Developer
#2
Have you tried using the "plugin.alt.js" that's found in the /clientscript/ckeplugins/PostTemplates/ folder? Remake the existing plugin.js file to plugin.js.bak and rename plugin.alt.js to plugin.js and clear your browser's cache.
 
#3
I've tried switching to the alternative plugin.js but it renders the template in html rather than BBCode?

eg:
<b><u>Species</u></b><br />

<i>Common Name</i>-<br />

When I switched back I was still getting the extra line spacing in IE when using the WYSIWYG editor.
 

Fillip H.

Staff member
Owner
Developer
#4
Are you sure your forum is not se to have IE render in compatibility mode? Check your forum's settings to make sure IE is always forced to render the site in the latest engine possible.
 

Fillip H.

Staff member
Owner
Developer
#5
Update: This appears to be a bug in the WYSIWYG editor when loaded in IE. Microsoft Edge on Windows 10 does not suffer from this problem, nor does any other browser.

The workaround for this is to temporarily switch off the WYSIWYG editor when selecting the post template, then turn it back on afterwards :)
 

Fillip H.

Staff member
Owner
Developer
#6
Hello Darksome,

This ticket has now been closed with the status Won't Fix.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!
 
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Post Templates

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