Bug Not found

[Force]

I go to settings in left panel under DragonByte Security I changed one setting and get a page with a message see screenshot of what I got I reload page change no settings and still get same message

 

[Fillip H.]

As per the screenshot, this is a server issue. Please contact your server administrator.

 

[Force]

Will need to tell them what to look for or where to look can you give me some info on this

 

[Fillip H.]

As per the screenshot, it's mod_security causing a problem. They need to inspect the mod_security logs for more information.

 

[Force]

mod security is that not from your plugin and if not could i find it in the cpanel or ftp file some where

 

[Fillip H.]

No, it is not. It's a server side module that runs in Apache.

 

[Force]

can you tell me what one so i can tell my host

 

[Fillip H.]

Sorry? The module is called mod_security. There’s nothing else I can tell you.

 

[Force]

its ok you can close this now my host is looking into it

 

[DragonByte Technologies]

Hello @Force,

We hope your ticket regarding vBSecurity has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[DragonByte Technologies]

Hello @Force,

As we have not heard back from you, your ticket regarding vBSecurity has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

Thank you.


- DragonByte Technologies, Ltd.