Question Expired License Issue

[Movie Prop Sites]

I have two copies of vBOptmise and both have expired. Getting ready to upgrade to the latest, so I bought two lifetime upgrades. Unfortunately only one was applied. I am sure I blew it somewhere in the ordering process, but want to see if this can be fixed so I have lifetime upgrades on both licenses.

Thanks.

 

[Fillip H.]

Did you set the Quantity to 2 on your Upgrade purchase, or did you manually click Renew on both licenses? You're only supposed to be able to upgrade 1 of the same product per transaction, so either of these scenarios would be a bug that I'll need to resolve.

In either case, I've edited the other license to apply the Lifetime update to it

 

[Movie Prop Sites]

I believe I set the quantity to 2. Thanks for making the correction so quickly!

 

[Fillip H.]

I've identified the issue where it was possible to update the quantity for Renew/Upgrade licenses and fixed it. Thanks for letting me know