Bug Credits issue

Status
Not open for further replies.

e-Dewan

Customer
Hi,

One of my forum members is complaining about credits, he is no longer gaining credits. I have checked everything in the settings, Still can't find out the issue. the member has a user group as a moderator. here is a screenshot of his Credits records.
(sorry, my forum is RTL - Arabic)
Captdsdfure.JPG
As you see, on the first page there are no credits, but I can see credits on the other pages. I have to mention that I transferred my forum to another hosting a few days ago then I faced some issues.
 

Fillip H.

Staff member
Owner
Developer
Check his user group permissions. It's possible the moderator group has "Can trigger events" set to "No". If he is only a member of a user group that cannot trigger events, then he will not receive any further credits.
 

DragonByte Technologies

Company Information
Staff member
Company Info
Hello @e-Dewan,

We hope your ticket regarding DragonByte Credits has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.
 

e-Dewan

Customer
Sorry for the late reply.

The issue is resolved. I created a new user group for super moderators but I did not tick (Applicable user groups) for super moderator user group in the events setting, my mistake.

Thank you so much for your support.
 
Last edited:

DragonByte Technologies

Company Information
Staff member
Company Info
Hello @e-Dewan,

We hope your ticket regarding DragonByte Credits has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.
 
Status
Not open for further replies.

DragonByte Credits

XenForo 1.5.3+ XenForo 2.0.x XenForo 2.1.x XenForo 2.2.x
Seller
DragonByte Technologies
Release date
Last update
Total downloads
3,200
Customer rating
5.00 star(s) 4 ratings
Top