Question Redemptions not being awarded

[scottkoz20]

hello team -

I am trying to get the redemption codes and links working for my site. I would like to use this to trigger some rewards for projects that I am working with on my site at this point.

When I try to use the code that is generated, which is https://www.sportscardforum.com/credits.php?code=2RMSO2X5 - it does go to the link that set for the redirect; however the credit is not being pushed out. I have it set to set 1 credit (called Reward Points on sportscardforum.com).

I have it listed as a question to make sure that I'm not doing something wrong on the setup. If you need something, please advise


Scott

 

[Fillip H.]

Does it work if you go through the normal currency menu and enter the code manually?

 

[scottkoz20]

forgive my ignorance on the answer - are you referring to this screen? If so, all I see if Transfer and Adjust

 

[Fillip H.]

Are you sure you set up a Redemption event?

 

[scottkoz20]

so both a redemption event and the code needs to be established?

testing now

 

[scottkoz20]

Ok - I have the redemption option available and I can put in the code with optional comment

When I use the same code in the URL, that did not work, but another code did.

Today, 09:14 AM
Redeem
Earned 1.0 SCF Rewards
scottkoz20 used D0CWHF36

Today, 09:13 AM
Redeem
Earned 1.0 SCF Rewards
scottkoz20 used 2RMSO2X5: testing


Thus the reason I put it in as a question and not a bug is I was positive the problem was between the chair and the keyboard

 

[scottkoz20]

thanks Fillip

 

[Fillip H.]

Glad you got it working

 

[DragonByte Technologies]

Hello @scottkoz20,

We hope your ticket regarding vBCredits II Deluxe has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[DragonByte Technologies]

Hello @scottkoz20,

As we have not heard back from you, your ticket regarding vBCredits II Deluxe has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

Thank you.


- DragonByte Technologies, Ltd.