Question Memcache and Xcache not working

[mikez006]

I recently purchased VBoptomizer, but can't get any of the cache working.

Memcache

Running Test: Connection to memcache
Test completed successfully
Running Test: Store Cache
Your Opcache Operator extension is functioning, however it is unable to store data. Please check your extension configuration.
Running Test: Fetch Cache
Your Opcache Operator extension is functioning, however it is unable to store data. Please check your extension configuration.
Running Test: Flush Cache
Test completed successfully


Xcache

Running Test: Connection to xcache
Test completed successfully
Running Test: Store Cache
Test completed successfully
Running Test: Fetch Cache
Your Opcache Operator extension is functioning, however it is unable to store data. Please check your extension configuration.
Running Test: Flush Cache
Test completed successfully

My server hosts reply

We were able to replicate the error from our end and could see the Xcache and Memcache are configured properly and Xcache admin authentication was Nullified as per the VB optimise forum suggested. We still see the error persists and kindly request you to check your VBoptimise admin settings (config.php) to remove the authentication for Xcache and Memcache.

Any ideas?

 

[Fillip H.]

I've added the XCache test scripts to this post, if you upload the files and run them in order via your browser, you will see whether this is a problem with your configuration or with vB Optimise.

 

[mikez006]

both test1 and test 2 display blank pages. What does that mean?

 

[Fillip H.]

Please make sure display_errors is turned on in php.ini, most likely a PHP error is being hidden by an incorrectly configured server.

Without seeing the actual PHP error, if test 2 does not display Working! then XCache is not configured correctly.

 

[mikez006]

PHPinfo in VB shows "display_errors On On"

 

[Fillip H.]

That's a bit strange, as usually storage issues reveals a PHP error. In either case, those scripts are 100% independent of vBulletin & vBOptimise, so the fact that your server cannot retain the cached variable across a simple script like that indicates a server issue. You'll need to contact your host for assistance with this issue.

 

[Fillip H.]

Hello mikez006,

This ticket has now been closed with the status Answered.

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Thank you!