Bug Fatal error after brand new install on Import Products page

[hilaryl]

Hi,

I just purchased the Pro license for vBActivity & Awards.

Followed all instructions as per the Readme text file.

After uploading all the files in the 'upload' folder, I went into our admincp and clicked the 'add/import option' under 'Manage Products'.

I uploaded the XML file from the 'vB4' folder as we are running vBulletin 4.1.9 Patch Level 4

The process started and the I could see it was updating the version numbers (creating/altering tables etc.)

At the end there was an error. See below:

Updating Version Number To: 3.1.7
 - Updated Table: vb3_dbtech_vbactivity_type

Fatal error: Call to undefined method vBulletinHook::init() in /home/username/public_html/subdirectory/forums/admincp/plugin.php on line 2482

Our forum is still running and I can see the vBActivity & Awards plugin under 'Installed Products'.

I am hoping someone can advise as to what has caused this Fatal error and what I should do?

Please let me know if you require any further information.

Thanks,
Taylor

 

[Fillip H.]

That is a vBulletin file, not related to this product, and I've never seen it happen before. Sorry I couldn't be of more help

 

[hilaryl]

Hey,

Thanks for your quick reply.

I understand that the plugin.php file is a vBulletin file, but the plug-in install is using that file, and is getting to line 2482 before it is finding an issue.

That particular line in plugin.php has a comment above it that reads:

"// enable any hooks -- this is mainly necessary for importing templates (template_safe_functions hook)"

Would vBActivity be calling any hooks that could be conflicting with something?

Thanks

 

[Fillip H.]

No, and the error is with the vBulletin initialisation. It never actually goes so far as to execute any hooks.

 

[hilaryl]

Thanks Fillip H.,

I took the issue to vbulletin.org and they suggested that our version of plugin.php was older than our vBulletin version.

Which was the case - not sure how it lasted so long being an older version.

After updating the plugin.php file the installation was successful.

I appreciate your quick replies in moving this forward for us.

Cheers,
Taylor