Bug Links incomplete in Newsletter Pro; missing domain name

Status
Not open for further replies.
Website
http://affiliate-marketing-forums.5staraffiliateprograms.com/
Product version
1.10
Forum version
vBulletin 4.2.x
#1
I previously reported this problem at Links in Newsletter don't work with vBSEO.

Since then, I have completely removed vBSEO.

The problem persists.

The links in the newsletter look like this:

Code:
[PLAIN]https://forumdisplay.php/?f=97[/PLAIN]
and

Code:
[PLAIN]https://showthread.php/?t=36368[/PLAIN]
Note that the site is not using https, just http, and that there is no subdomain and domain listed.

The footer links are working:

Code:
[PLAIN]http://affiliate-marketing-forums.5staraffiliateprograms.com/newsletter.php?do=frequency&action=reduce&hash=dc7a3ea7ccf6adde839523ab83aee0fd&userid=5152&newsletterid=1[/PLAIN]
and

Code:
[PLAIN]http://affiliate-marketing-forums.5staraffiliateprograms.com/newsletter.php?do=unsubscribe&hash=dc7a3ea7ccf6adde839523ab83aee0fd&userid=5152&newsletterid=1[/PLAIN]
 

Belazor

Staff member
Owner
Developer
Customer
#2
Does this also show up in test mode? /newsletter.php?do=test&newsletterid=1

If so, please try disabling all other modifications, and make sure you re-upload a fresh copy of vBulletin in case any modifications have been done to the vB4 source code.
 

Belazor

Staff member
Owner
Developer
Customer
#5
The access details you provided do not work, I am unable to bypass your .htaccess authentication.

Also, please try disabling all other modifications, then run the following query:
Code:
update user set dbtech_newsletter_lastreceive = 1 where userid = X
where X is your user ID. Remember to add your table prefix as needed. Additionally, run
Code:
update dbtech_newsletter_newsletter set lastrun = 0
then click Repair Cache under the Newsletter menu group.

Then try manually running the scheduled task, you should be receiving the email (and only you). Please let me know the outcome of this test.
 
#7
Followed your instructions above.

It sent out 77 newsletters, one of which came to me. The links in my newsletter were correct.

Was this a Repair Cache issue?
 

Belazor

Staff member
Owner
Developer
Customer
#9
Hello djbaxter,

This ticket has now been closed with the status Not A Bug.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!
 
#10
This issue has recurred on two other forums:

Psychlinks Self-Help & Mental Health Support Forum using the Pro version - the emails I am getting have properly formed links but some users including another admin are getting malformed links missing the domain part.

Tourette Canada Support Forum using the Lite version - again, my emails are fine but some users are complaing of the same malformed URLs missing the domain part.

At least one member tells me the procedure that previously worked for me did not resolve his issues with both the Pro newsletter and the Lite newsletter.

It would seem that there is still some sort of issue here.
 

Belazor

Staff member
Owner
Developer
Customer
#11
Unless there's a way to replicate this issue 100% of the time (e.g. the same member always having this issue), I'm not sure what else I can do. It doesn't seem like anyone else is affected by this issue, as we've received no similar reports.
 
#12
I now have confirmation from two members of one forum using Newsletter Lite and one member of a different forum using Newsletter Pro that this problem continues.

One of the individuals is using an email client called "Chaos". I am trying to determine what email clients the other two are using but haven't yet heard back.

Regardless, for everyone the links in the footer are working but the links in the body are not.

Looking at the emails via Notepad, I think this may be the problem... see this excerpt:

Code:
    <tr>
        <td style="
            border-left: 1px solid #6B91AB;
            border-right: 1px solid #6B91AB;
               padding: 1em;
            color: #3E3E3E;
            font-family: Tahoma,Calibri,Verdana,Geneva,sans-serif;
            font-size: 13px;
            line-height: 1.23;
        ">
            <table cellspacing="1">
            <tr>
                <th style="font-size: 13px; padding-right:16px;" align="left">Forum</th>
                <th style="font-size: 13px;" align="left">Title</th>
            </tr>
            <tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=85" style="text-decoration: none; color:#417394">Just Chat</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=30876" style="text-decoration: none; color:#417394">What Are You Feeling Today?</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=157" style="text-decoration: none; color:#417394">Relaxation & Mindfulness-Meditation</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=18555" style="text-decoration: none; color:#417394">Quotes on Mindfulness</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=36" style="text-decoration: none; color:#417394">Ending Relationships: Separation and Divorce</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33865" style="text-decoration: none; color:#417394">Married Twice.</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=138" style="text-decoration: none; color:#417394">Cognitive Behavior Therapy</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=32152" style="text-decoration: none; color:#417394">Introduction to Cognitive Behavior Therapy (CBT)</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=127" style="text-decoration: none; color:#417394">Positive Psychology</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=31679" style="text-decoration: none; color:#417394">Quotable Quotes 9</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=66" style="text-decoration: none; color:#417394">Therapy and Therapists</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=28350" style="text-decoration: none; color:#417394">Quotes on Therapy</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=86" style="text-decoration: none; color:#417394">Computers, Technology, and the Internet</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33754" style="text-decoration: none; color:#417394">Have You Upgraded to Windows 10 Yet?</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=21" style="text-decoration: none; color:#417394">Anxiety and Stress</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33874" style="text-decoration: none; color:#417394">Answering Ones Emotions.</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=48" style="text-decoration: none; color:#417394">Just for Fun</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=31934" style="text-decoration: none; color:#417394">Word Association Game</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=48" style="text-decoration: none; color:#417394">Just for Fun</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=28159" style="text-decoration: none; color:#417394">Anti-Canadian Content (Laughing With Us, Not At Us) Pt. 5</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=157" style="text-decoration: none; color:#417394">Relaxation & Mindfulness-Meditation</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33633" style="text-decoration: none; color:#417394">What Does It Mean to Let Go?</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=48" style="text-decoration: none; color:#417394">Just for Fun</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=32440" style="text-decoration: none; color:#417394">Funny Cat Pics 10</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=41" style="text-decoration: none; color:#417394">Personality Disorders:  Diagnosis, Treatment, and Research.</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33870" style="text-decoration: none; color:#417394">I Wonder About Me.</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=85" style="text-decoration: none; color:#417394">Just Chat</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33875" style="text-decoration: none; color:#417394">Maybe A Tattoo</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=138" style="text-decoration: none; color:#417394">Cognitive Behavior Therapy</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=1452" style="text-decoration: none; color:#417394">Feelings and the Thoughts That Control Them</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=85" style="text-decoration: none; color:#417394">Just Chat</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33818" style="text-decoration: none; color:#417394">What are you currently listening to? Part 16</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=85" style="text-decoration: none; color:#417394">Just Chat</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=32439" style="text-decoration: none; color:#417394">Daily Gratitude</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=41" style="text-decoration: none; color:#417394">Personality Disorders:  Diagnosis, Treatment, and Research.</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33866" style="text-decoration: none; color:#417394">It's Like It's Two of Me.</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=45" style="text-decoration: none; color:#417394">Psychology, Psychiatry, and Mental Health</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33869" style="text-decoration: none; color:#417394">September This Year Was Horrible!</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=45" style="text-decoration: none; color:#417394">Psychology, Psychiatry, and Mental Health</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33864" style="text-decoration: none; color:#417394">Excellent Forum.</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=44" style="text-decoration: none; color:#417394">ADHD & Learning Disabilities</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33871" style="text-decoration: none; color:#417394">ADHD Just Gave Me a Answer to  Calm My Emotions.</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=158" style="text-decoration: none; color:#417394">Online Counseling and Therapy</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33095" style="text-decoration: none; color:#417394">Benefits and Effectiveness of Online Counseling</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=44" style="text-decoration: none; color:#417394">ADHD & Learning Disabilities</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33873" style="text-decoration: none; color:#417394">The Self-Esteem Killers You Control</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=48" style="text-decoration: none; color:#417394">Just for Fun</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33872" style="text-decoration: none; color:#417394">Mental Health: The Board Game</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=80" style="text-decoration: none; color:#417394">Self-Esteem and Self-Concept</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=29852" style="text-decoration: none; color:#417394">Self-esteem: 4 steps to feel better about yourself</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=53" style="text-decoration: none; color:#417394">Surviving Abuse or Dysfunctional Families</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33862" style="text-decoration: none; color:#417394">Abused As a Child.</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=48" style="text-decoration: none; color:#417394">Just for Fun</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=27939" style="text-decoration: none; color:#417394">Pun of the Day</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=85" style="text-decoration: none; color:#417394">Just Chat</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33787" style="text-decoration: none; color:#417394">Daily Affirmations</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=48" style="text-decoration: none; color:#417394">Just for Fun</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33867" style="text-decoration: none; color:#417394">Senior Moments</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=21" style="text-decoration: none; color:#417394">Anxiety and Stress</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=29281" style="text-decoration: none; color:#417394">Gabapentin</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=21" style="text-decoration: none; color:#417394">Anxiety and Stress</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=25739" style="text-decoration: none; color:#417394">Good Anxiety - and Bad</a></td>
</tr><tr>
    <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=45" style="text-decoration: none; color:#417394">Psychology, Psychiatry, and Mental Health</a></td>
    <td style="font-size: 13px;"><a href="showthread.php?t=33841" style="text-decoration: none; color:#417394">My Mother and I Just Don't Get Along</a></td>
</tr>
            </table>
        </td>
    </tr>
    <tr>
        <td style="
            border-left: 1px solid #6B91AB;
            border-right: 1px solid #6B91AB;
            border-bottom: 1px solid #6B91AB;
               padding: 1em;
            color: #3E3E3E;
            font-family: Tahoma,Calibri,Verdana,Geneva,sans-serif;
            font-size: 13px;
            line-height: 1.23;
        ">
            <div style="margin-left:5px; font-size:11px;" align="center">
                
                Did you know you can change how often you receive these newsletters with one click?<br />
If you <a href="http://forum.psychlinks.ca/newsletter.php?do=frequency&action=reduce&hash=b7591fabb620e6419b402615d62be8da&userid=11558&newsletterid=1" style="text-decoration:none;">click here</a>, you will receive these newsletters less frequently.
                
                <br />
                <a href="http://forum.psychlinks.ca/newsletter.php?do=unsubscribe&hash=b7591fabb620e6419b402615d62be8da&userid=11558&newsletterid=1" style="text-decoration:none;">Click here to unsubscribe</a>
            </div>
        </td>
    </tr>
    </table>
Note that the links in the body do NOT contain the full path (i.e., there is no domain name there), while the links in the footer do contain the full path.

It appears that most email clients don't have a problem with this but a few do.

Would it not be possible to fix this so that the links in the body of the newsletter include the full path?
 

Belazor

Staff member
Owner
Developer
Customer
#15
Hello djbaxter,

This ticket has now been closed with the status Fixed.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!
 

Belazor

Staff member
Owner
Developer
Customer
#18
Hello djbaxter,

This ticket has now been closed with the status Fixed.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!
 
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