Duplicate Digitial purchase email template

[Nulumia]

Was just looking over the email templates for Ecommerce and found only these:

dbtech_ecommerce_order_shipped
dbtech_ecommerce_product_macros
dbtech_ecommerce_purchase_alert
dbtech_ecommerce_watched_category_product
dbtech_ecommerce_watched_category_update
dbtech_ecommerce_watched_product_update

The option for Email Invoice is cool, but seems the only general "purchase alert" email is for physical/shipped items (The dbtech_ecommerce_purchase_alert template contains all shipping related variables). Was wondering if we could get a generic purchase Welcome/Confirmation email option for digital items? I believe an email is only currently sent if it's an Invoice (please correct me if I'm wrong).

This would be neat because we could build our own email templates with sections like "Manage Your Licenses Here"; "Download Your Item!" button; useful quicklinks, etc.

Thanks for reading,

 

[DragonByte Technologies]

Hello @Nulumia,

Thank you for your suggestion for DragonByte eCommerce. Your request will be reviewed by a member of our team shortly.

Unless there are any problems preventing these features from being added to the product, this thread will not receive another reply until it is time to review logged feature requests for implementation.

We appreciate you taking the time to help us improve our products!


- DragonByte Tech Staff

 

[Fillip H.]

Was wondering if we could get a generic purchase Welcome/Confirmation email option for digital items?

This is already a feature, payment_received_receipt_dbtech_ecommerce_order is the name of the receipt that's sent for both digital and physical purchases.

 

[Nulumia]

This is already a feature, payment_received_receipt_dbtech_ecommerce_order is the name of the receipt that's sent for both digital and physical purchases.

Thanks Fillip sorry I missed this somehow. After running some test orders nothing came through hence why I checked through available templates - I'll check this was probably some configuration error on my part .

 

[Fillip H.]

Just to be clear, free orders do not produce a payment receipt, and neither does manually confirming the order in the AdminCP.

Only if you actually go through with a payment via a payment processor does it produce one.

 

[Nulumia]

Thanks that makes sense! Should be fine then as yes I was doing free and manual orders. I checked the receipt templates and looks like plenty of variables to customize, can't wait to make some nice email designs .

 

[DragonByte Technologies]

Hello @Nulumia,

We hope your ticket regarding DragonByte eCommerce has been addressed to your satisfaction. This ticket has now been closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

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Thank you.


- DragonByte Technologies, Ltd.