Bug the addon on is not showing on the cpanel menu

[shimspedy]

yesterday i had errors on my cpanel so i reaploaded the addon and it had a dragonbyteupgrate.lock file which you asked me to delete ... but today when i woke up my users had thousands of coins and the addon is active but its not on my cpanel menu ... i can control it ... please help me fix this

 

[Fillip H.]

Make sure you have super administrator permissions and that the .lock file has indeed been deleted.

 

[shimspedy]

yes i do ... im the only admin

 

[Fillip H.]

In that case I'll need an FTP and AdminCP account in order to look into this further.

 

[DragonByte Technologies]

Hello @shimspedy,

We hope your ticket regarding DragonByte Credits has been addressed to your satisfaction. This ticket has now been closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.