Bug SSL Issues

[jrforums]

Added SSL to the site & the shoutbox wont load.

 

[Fillip H.]

This is not a bug. You need to set your site to HTTPS via the Forum URL setting otherwise adding SSL will not work correctly.

 

[jrforums]

The site is already set to https for the forum url

 

[jrforums]

Ok, so no other help on this bug?

 

[Fillip H.]

Ok, so no other help on this bug?

A response time of less than 20 minutes cannot be guaranteed at all times of the day, I do apologise for that.

If this was a bug in the product, then it would also not function on this site, which is running HTTPS. Therefore it stands to reason that either you have something running on your site that interferes with the detection of HTTPS (such as CloudFlare), or the templates are out of date from the time before HTTPS was supported.

 

[DragonByte Technologies]

Hello jrforums,

This ticket has now been closed with the status Not A Bug.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!