Bug Notifications not clearing for some users

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This is an issue that is probably something on the user's end, but I was hoping you guys might have seen it before and know what to do:

I updated to the latest version tonight, and immediately after updating 2 of my member's Notifications would not clear. Their PM and Visitor message notifications clear normally, but their quote/mention notifications stay regardless of whether they check the tabs in their profile. So they're just stacking up.

I can't recreate this issue.

Have you ever heard of this before? Is it a browser setting of some sort on their end that you know of?

Is there a way for me to manually clear their notifications?


Again, pretty sure this isn't a problem with your plugin specifically, but thought you might have seen it before. If not, that's perfectly fine. Thank you so much, guys!
 
This can be an issue if you have vBSEO. If you do, here's a canned response that might help:

Open your .htaccess file, and find
Code:
RewriteCond %{REQUEST_URI} !(admincp/|modcp/|cron|vbseo_sitemap|api\.php)
Add above
Code:
RewriteCond %{QUERY_STRING} !tab=
 
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vBulletin 3.8.x vBulletin 4.x.x
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DragonByte Technologies
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