Bug Not Receiving Purchased Item Notifications

[moonriver7]

I've been trying to receive notifications for purchased items. In the "Purchase Notifications" and "Configure Notifications" I have listed the Admin username in the comma delineated field: "Admin,"

But I'm still not receiving any notifications?? Any other settings I could be missing? Thank you!

 

[Fillip H.]

Are you testing the purchase with the “Admin” account? You cannot DM yourself, so if the buyer and notifier accounts are the same, this is expected.

 

[moonriver7]

Hi Fillip! Purchase testing was done on non-Admin account and Item owner/beneficiary is a Bot account. on all items i have listed for notification “Admin_Username”. Neither the Admin nor the Bot accounts receive purchase notifications. Thanks again for the help!

 

[Fillip H.]

I've looked into this, and as per the description of those settings:

List of comma-separated UserIDs who receive notifications of new purchases for this item.

List of comma-separated UserIDs who receive notifications of configuration changes (e.g. the "Item Type Specific Fields" filled out) for this item.

(Emphasis mine)

Please use user IDs instead of user names.

 

[DragonByte Technologies]

Hello @moonriver7,

We hope your ticket regarding DragonByte Shop has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[DragonByte Technologies]

Hello @moonriver7,

As we have not heard back from you, your ticket regarding DragonByte Shop has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.