Question Installed importing from VBSEO - Forum doesn't load - too many redirect

[Romeus]

Hi, I just purchased and installed DBseo on http://www.discovertuscany.com/forum/
follwing step by step the readme/vbseoimport instructions.
Now the forum isn't loading, I receive a "too many redirects" error.
here is my htaccess:

#htaccess
RewriteEngine On

# dbseo
#RewriteEngine On
#RewriteBase /forum/

# If you are having problem with "None Could Be Negotiated" errors in Apache, uncomment this to turn off MultiViews
#Options -MultiViews

RewriteCond %{REQUEST_URI} !(admincp/|dbseocp/|modcp/|cron|mobiquo|forumrunner|api\.php|reviewpost/|classifieds/|photopost/)
RewriteRule ^((archive/)?(.*\.php(/.*)?))$ dbseo.php [L,QSA]

RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !/(admincp|dbseocp|modcp|clientscript|cpstyles|images|reviewpost|classifieds|photopost)/
RewriteRule ^(.+)$ dbseo.php [L,QSA]

 

[Fillip H.]

Hi there,

Did you also remove the vBSEO rewrite rules?

 

[Romeus]

Yes I did that's the whole content of the htacess

 

[Romeus]

Let me give you more details:
I already copied the complete htaccess so I'd think that the problem is not in there.

VBULLETING OPTIONS:
Friendly URls: Standard Urls
Enforce Canonical: Off

Forum Home: Options
script name of Forum home page: forum

DBSEO OPTIONS:
Force Forum Directory Index: No

Rewrite CMS URLs: No
Rewrite Blog URLs: No
Rewrite Social Group URLs: No
Rewrite Member Profile URLs: Yes

in VBseo for the Urls I had the default setting: hierarchical.html type url with content relevant forum and threads (Default settings)

The only Url that works now is Discover Tuscany Travel Forum:Ask & Share Tourist Info about Tuscany,Italy
all other urls redirect continuosly to http://www.discovertuscany.com/forum/

Any help is appreciated!

 

[Fillip H.]

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[Romeus]

I sent you everything via PM, thank you!

 

[Fillip H.]

This has now been resolved. The problem was that the old vBSEO config was stored in a format that didn't import correctly, so DBSEO choked on trying to make sense of the Custom Rewrite Rules and Custom Redirects.

I've corrected both of those settings and your forum now loads correctly

 

[Romeus]

That's great, thank you very much, Filip!
everything looks good