I am running DB Security Pro v3.02 on Xenforo v1.5.2 and have a user who has been locked out of his account. He says he does not have an email from the board, with a LINK to click-on so he can unlock his account. I asked him for a printscreen of what he sees and I have attached it.
![recumbent riderss.JPG recumbent riderss.JPG](https://www.dragonbyte-tech.com/data/attachments/8/8514-7a90024f2122a882fdca2997826d8f37.jpg)
My question is, how do 'I' unlock his account?
The few times someone has locked themselves out, they have always used the embedded LINK in the email the board sends out. I don't see anywhere to re-send such an email to a user, or for them to request it be resent.
Also, since I've never had a problem until now, I had never listed an email in the Email Recovery Options box. I have now, but it's been 24hrs and I've not received anything. I thought I might get an email stating who was locked out, with an embedded LINK that I could unlock their account, assuming such is generated via a CRON job.
Thanxx A.D.
![recumbent riderss.JPG recumbent riderss.JPG](https://www.dragonbyte-tech.com/data/attachments/8/8514-7a90024f2122a882fdca2997826d8f37.jpg)
My question is, how do 'I' unlock his account?
The few times someone has locked themselves out, they have always used the embedded LINK in the email the board sends out. I don't see anywhere to re-send such an email to a user, or for them to request it be resent.
Also, since I've never had a problem until now, I had never listed an email in the Email Recovery Options box. I have now, but it's been 24hrs and I've not received anything. I thought I might get an email stating who was locked out, with an embedded LINK that I could unlock their account, assuming such is generated via a CRON job.
Thanxx A.D.
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