Reaction score

Profile posts Latest activity Postings About

  • If you got an email saying the ticket was closed, there is also a link to re-open the ticket in the email.
    I flag tickets whenever I answer them, so that if the user never gets back to me, the ticket goes off my ToDo list.

    As per the information on the page, you can simply reply to the thread to re-open the ticket.
  • Loading…
  • Loading…
  • Loading…