Question CloudFlare and DBSEO external link titles

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That can happen if there's an error message on the resulting site and they're displaying CloudFlare's error page.
 
Is there a page or process url that goes out and checks for the meta data title? I think cloudflare firewall is blocking that process or bot. Please advise.
 
It's been over 24 hours since my last reply and I've paid for this product. Can I get an answer on this? Surely someone else has run into this who is using cloudflare as their firewall.
 
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Is there a page or process url that goes out and checks for the meta data title? I think cloudflare firewall is blocking that process or bot. Please advise.
We send a cURL request to the domain in question, and parse the response data for the contents of the <head> tag in the resulting XML file.

It's been over 24 hours since my last reply and I've paid for this product. Can I get an answer on this? Surely someone else has run into this who is using cloudflare as their firewall.
While we try to respond to queries as fast as possible, we do not offer a SLA for support and the price of the product does not include support. Support for our products is an entirely free service that we provide.

Please also bear in mind that I am single-handedly responsible for supporting over 50 products, so it's hard for me to do my daily development duties and also answer support instantly at all hours of the day :)

Thank you for your patience and understanding :)
 
OK, more specifically what file or page is requesting the <head> information? Seems like cloudflare is blocking it from accessing our pages. I'd like to add a new rule that gives that process/page permission to fetch the info. Currently it comes back with a cloudflare permission error. Thank you.
 
Seems like you are not specifying a user agent and this is why cloud flare may be blocking this?

curl_setopt ($cu, CURLOPT_USERAGENT, $user_agent);

e.g. Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624 Netscape/7.1 (ax)

or use the current users own browser agent using $_SERVER['HTTP_USER_AGENT']
 
My developer actually tried specifying a user agent for the curl request but this also was blocked. Cloud flare is looking for a captcha response and your script does not have this capability. I'd like to report this as a bug.
 
I'm a bit confused, you're reporting the inability for our automated software to submit anti-automated software codes as a bug?

CAPTCHA is specifically created so that scripts (like DBSEO, and like spam bots) cannot bypass it.
 
Sorry for any trouble. I added an extra range of IP(s) to the firewall white list and now this is working. If anyone else encounters this problem and is hosted on a cloud and using cloudflare make sure to get a full list of IP(s) from your host and white list them on cloudflare. Thank you!
 
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