23 - Product updates

#1
Will just write some words about this thread - http://www.dragonbyte-tech.com/f4/23-products-updated-jquery-performance-improvements-20057/

Can we get free those updates - because i think that is not "fer" that we must renew so many licenses for that update (jquery) and it is high cost for us with so many products?

regards

bosss

I have unistalled many products because of slowing site and slowing page loading - jquery problem - i see this update like some patch for all products and should be free - because we already have and own licenses.

Maybe posted in wrong section - just move in right forum.
 

Decado

Owner
Customer
#2
Will just write some words about this thread - http://www.dragonbyte-tech.com/f4/23-products-updated-jquery-performance-improvements-20057/

Can we get free those updates - because i think that is not "fer" that we must renew so many licenses for that update (jquery) and it is high cost for us with so many products?

regards

bosss

I have unistalled many products because of slowing site and slowing page loading - jquery problem - i see this update like some patch for all products and should be free - because we already have and own licenses.

Maybe posted in wrong section - just move in right forum.
Hi Bosss,

The ability to download all updates forever is included in the lifetime license. If we allow users without the lifetime license to do this, it wouldn't be fair to users who purchased the lifetime licenses.

You can extend your current licenses with 3month/1year/lifetime licenses (for less than the price of a new license). If you upgrade from 1 year to lifetime, you get a big discount on the lifetime license.

This keeps things fair for everyone, as you don't get access to upgrades you didn't pay for, and other people didn't pay for a lifetime license that they didn't need. This way everyone pays the same for the same access, which is the only fair way to do it. It is made very clear when you purchase any license that you only get access to updates within the timeframe of the license.

Iain
 
#3
Yes You have right 100% - but it was my wrong - i explain maybe bad and not clearly.

I do not mean that i want product updats with new features or funkcionallity for free - No.

I mean like that - now i have 6-7 products with active licenses - and few products what i need renew and those products works fine - do not need new features - but if i upgrade some of my products with new jquery - my not renewed products will stop works or i will get problems - errors.

I think that You can make something like patch that i have chance or possibility to update my "old" products with new jquery.
Hope that i now explain much better.

regards

bosss
 

Belazor

Staff member
Owner
Developer
Customer
#4
I mean like that - now i have 6-7 products with active licenses - and few products what i need renew and those products works fine - do not need new features - but if i upgrade some of my products with new jquery - my not renewed products will stop works or i will get problems - errors.
No, you won't. The only difference is that the old products will continue to attempt to download new copies of jQuery, so you may end up with slightly slower page load times as a result.

That being said, if bugs are discovered in your expired products and we release Patch Level updates, we will not retroactively patch old versions unless it's a critical security vulnerability.
 
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