That's just it, there is no place to REPLY.  There is just a box that says Closed Thread?  So am I just to start all over again?  
Btw, could you look at my settings, as I don't seem to be getting indications when you reply to a PM -or- a ticket.  As such, I'll try to check it for a day or two then wait awhile as I'm assuming we are in different time zones.  I did get a notice this morning at 8:42am, that the ticket had been closed though.